Images missing replaced by a blue box and white question mark

Question

Level 1

10 points

Images missing replaced by a blue box and white question mark

Hello, I've been having this problem for some time now. Was running SL, and upgraded to ML 10.8.4 but to no avail. I've tried most of the online resolves but so far no change.

Some websites show a blue box with a white question mark instead of images or links/actions to click on. I also encounter the same missing images sometimes in emails.

I've tried resetting Safari and emptying the cache, validating the fonts, uninstalling Adobe flash and reinstalling, same goes for Java, adding different advised DNS servers but so far I can't seem to fix it.

Having read through many threads on different blogs/forums it seems to be a problem on many devices and many different Mac OS's.

Would appreciate any help.

Rgds,

Mike.

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Aug 10, 2013 1:33 AM

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Answer 1

Linc Davis

Level 10

209,739 points

Aug 10, 2013 8:52 AM in response to openmike

Step 1

From the Safari menu bar, select

Safari ▹ Preferences ▹ Extensions

Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

If you wish, you may be able to salvage the malfunctioning extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.

Step 2

If the Develop menu isn't showing in the Safari menu bar, select

Safari ▹ Preferences... ▹ Advanced ▹ Show Develop menu in menu bar

Uncheck any checked items in the menu that start with the word "Disable." You can then go back to the Preferences window and disable the Develop menu itself, if you wish.

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Answer 2

openmike Author

Level 1

10 points

Aug 10, 2013 11:38 AM in response to Linc Davis

Linc, appreciate the reply, however I still have the same problem, neither step changed anything. I only had one extension which was AdBlocker and I disabled it (no change) then uninstalled it (still no change), quit Safari each time but no changes to certain sites I'm afraid.

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Answer 3

openmike Author

Level 1

10 points

Aug 10, 2013 12:03 PM in response to openmike

Also I just d/loaded Chrome and I found 2 sites where I have a problem with Safari (images not shown) but ok with Chrome. 1 regular site had the "torn pages" image with Chrome, so Chrome better than Safari but not 100%.

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Answer 4

openmike Author

Level 1

10 points

Aug 11, 2013 10:08 PM in response to Linc Davis

The pages are the same, I thought I'd post both a link and a screenshot in case the offending missing images didn't appear in the link.

I'll try Firefox then but it seems pretty stupid to have a Mac browser designed to compliment browsing on a Mac that doesn't work properly! Sort it out Apple

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Answer 5

Patval

Level 1

13 points

Mar 27, 2014 5:29 AM in response to Linc Davis

Hi,

I have the same problem.

the following page (http://www.journalducanada.com/la-chevre-animal-tres-intelligent-1499-2014/) dispays a nice goat image on Firefox, but a blue question mark on safari.

All extensions are disabled; I'm on safari Version 7.0.2 (9537.74.9), Mavericks 10.9.2.

Does anyone else see a blue question mark on safari for mac on that page ?

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Answer 6

May 16, 2015 6:38 PM in response to Patval

Patval,

Yep, i get the blue box on that page as well. I've had this same problem since the moment I bought my MacBook Pro, so one really does have to wonder why the heck Mac has not solved the problem. Like most people I've tried most of the suggested fixes (ones that a normal citizen can be expected to understand, that is) and still no luck.

The kicker for me was when I used iPhoto , and Flickr, services owned by Apple or recommended by iPhoto

itself, to post pictures on a web forum I belong to, and ended up being the only person on the forum who could not see my own pictures.

To be honest, somehow I don't picture Apple ever fixing this problem. Which is pretty bad, considering the fact that it seems to be a problem that's been around forever, and one that seems to plague all Mac owners. 😠

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