itunes preoder purchases
i have preordered an album and it says i purchaseed it but it wont let me download it. i already went through purchases and i still cant get it to download. any suggestions?
iPad (4th gen) Wi-Fi, iOS 6.1.4
User profile for user:
judysings
User level:
Community Specialist
Hi katace1,
Welcome to the Support Communities!
The following article will explain the Pre-order process:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
If you are still having issues with this purchase, follow these steps:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy