HT203527: Get help using iCloud storage

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PaulineYuen

Q: How can I remove or delete file or data in my iCloud?

1)  Storage in iCloud has been full. Please advise how can I remove or delete file or data in my iCloud?

2)  I just want iClouse can resume back up as usual.

3)  I get into my iCloud account but find nothing except one e-mail in the (InBox) .

4)  Not sure from where I can retreive unnecessary files or data then delete them

 

Thanks,

 

<Email Edited By Host>

iPhone 3G, iOS 6.1.4

Posted on Aug 10, 2013 1:27 PM

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Q: How can I remove or delete file or data in my iCloud?

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  • by pvonk,

    pvonk pvonk Aug 10, 2013 1:42 PM in response to PaulineYuen
    Level 6 (13,739 points)
    Aug 10, 2013 1:42 PM in response to PaulineYuen

    You'd have to go into the various apps on a device that is also stored on iCloud and begin trimming files.

     

    Backups:

    Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.  Turn off camera roll and any other apps that might have a lot of data.  Then delete the backup.  That will free up space.  Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. Go to Settings>iCloud and turn

     

    Emails:

    Regarding emails, on the computer, move emails from mailboxes in icloud to those on the device.  That can also save a lot of space.

     

     

    Also see:  http://support.apple.com/kb/ht4847