HT204406: Get help with iTunes Match
Learn about Get help with iTunes Match
Q: itunes match keeps crashing at step 3
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Aug 13, 2013 6:57 AMby braden85,Hi zerocmh!
If you have already completed the steps for troubleshooting this issue in the article you have linked to this post, then you will want to continue with troubleshooting this issue as an iTunes for Windows issue and see the steps contained in this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
It's possible that you are just experiencing an iTunes Store connection issue as well. There is an article located here that can help you troubleshoot your connection to the iTunes Store:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
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Dec 15, 2013 7:06 PMby JustinRT,This works perfectly.
http://christianvarga.com/2012/05/itunes-match-not-uploading-songs-heres-how-to- fix-it/
The outbound internet connection speed is causing the itunes to crash. Throttling it to a smaller value allows itunes match to work correctly. I've tested this with mine and it works with large files too.
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Dec 15, 2013 7:07 PMby JustinRT,Give this a try: worked perfectly for me
http://christianvarga.com/2012/05/itunes-match-not-uploading-songs-heres-how-to- fix-it/
My itunes was crashing every time under Windows 8.1 64 bit. Setting the outbound throttle for bandwidth to a fraction of the total available fixed it.
