Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I buy stickers from LINE

when i use CIMB mastercard, my money dedeucted from CIMB Bank, but i don get the sticker yet...
so how can i get my sticker back?my money already deducted from Bank...

iPad 2, iOS 6.1.4

Posted on Aug 10, 2013 9:33 PM

Reply
1 reply

Aug 10, 2013 11:34 PM in response to Nazrin Nadzri

From their help page https://line.naver.jp/help/iphone/en/serviceId/10155/sp :

We would appreciate it if you could please try the following steps.

After logging in with the Apple ID which was used to purchase the stickers:

1) Tap [More] on the main menu

2) Tap [Settings]

3) Tap [Stickers]

4) Tap [Purchase History]

5) Tap [Restore Sticker Purchases]

If the problem still cannot be resolved, please contact us via the Problem Report Form below.

We will need your App Store order number in order to process your inquiry. If you are not sure where to find your order number, please refer to the following link.

http://support.apple.com/kb/HT2727?viewlocale=en_US


If they can't fix it then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I buy stickers from LINE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.