HT204632: Availability of iTunes redownloads

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fizzandme

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Q: unable to access itunes match on pc or laptop

i cant access itunes match on either my pc or laptop, it hangs at step 1 all the time, also all my music has been deleted from my iphone 5. I have logged out of itunes and then back in again but no differance

iPhone 5, iOS 6.1.4

Posted on Aug 11, 2013 10:24 AM

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Q: unable to access itunes match on pc or laptop

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by Allen A,

Allen A Aug 13, 2013 8:09 AM in response to fizzandme
Community Specialists

Aug 13, 2013 8:09 AM in response to fizzandme

Hello fizzandme,

The following article may help get iTunes Match working for you.

iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054

Cheers,
Allen
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HT204632: Availability of iTunes redownloads

Q: unable to access itunes match on pc or laptop

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by Allen A,

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