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Ariel2561 Level 1 Level 1 (0 points)

My son entered the wrong password to many times and now the ipad is blocked, it shows only a message...iPad is disabled connect to iTunes. I'm connected now to iTunes and the iPad is connected to the computer but don't know what to do next...


iPad 2
  • Texas Mac Man Level 8 Level 8 (46,540 points)

    iOS: Device disabled after entering wrong passcode

    http://support.apple.com/kb/ht1212

     

    How can I unlock my iPad if I forgot the passcode?

    http://tinyurl.com/7ndy8tb

     

    How to Reset a Forgotten Password for an iOS Device

    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device

     

    Using iPhone/iPad Recovery Mode

    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm

     

    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.

     

    ~~~~~~~~~~~~~

    ‘iPad is disabled’ fix without resetting using iTunes

     

    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

    2. Open iTunes with the iPad disconnected.

    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

    5. Click ‘Setup as new iPad’ and then click restore.

    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.

     

    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

    ~~~~~~~~~~~~~

     

    Try it and good luck. You have nothing more to lose if it doesn't work for you.

     

     Cheers, Tom

  • Rajanauman69 Level 1 Level 1 (0 points)

    My son entered the wrong password  to many times and now the ipad is blocked, it shows only a  message...iPad is disabled connect to iTunes. I'm connected now to  iTunes and the iPad is connected to the computer but don't know what to  do next...

     

    iPad 2
  • DawnMarieH Level 1 Level 1 (0 points)

    Thanks so much Texas Mac Man.  I have the new iOS 7 and I didn't have a backup so I just clicked "set up as a new device" and then cancelled immediately, IT WORKED!!!  YOU ARE AWESOME MAN!

  • Simon Slavin Level 4 Level 4 (1,400 points)

    Dawn, if you use the buttons that say things like

    • This solved my question - 10 points
    • This helped me - 5 points

    Then the poster gets automatic recognition from the system for having produced correct and useful answers.  This rates his or her posts more highly in future for other people to read.

  • felito19 Level 1 Level 1 (0 points)

    here is what worked for me -

    gen 1 ipad -

    locked due to too many failed attempts -

    this is what I did - -

    pressed home & power at the same time > waited for ipad to shut down > kept pressing home button and reconnected to Macbook > restore screen appeared.

  • jencon72 Level 1 Level 1 (0 points)

    Thanks Texas Mac Man! Your suggestion worked. You're a star!

  • orangeblue Level 1 Level 1 (0 points)

    Thank you very much, you saved my day!!!

  • HACKINT0SH Level 5 Level 5 (5,755 points)

    Very nice exploit Texas. Even though I have no need for this tip at the moment I"ll definitely keep this one in memory.

  • HACKINT0SH Level 5 Level 5 (5,755 points)

    Whooops. After re-reading it's not an exploit. Still requires you to sync to the last computer you synced with in the past. That's actually by design, not an exploit. Thought at first we were talking about a different computer here, haha.

  • merlinod Level 1 Level 1 (0 points)

    Following the advice (texas mac man), what if the ipad hasn't been synced with itunes ever?

  • msmasel Level 1 Level 1 (0 points)

    Thanks, Felito, your solution was the only one that worked for my iPad Air. Cheers!

  • felito19 Level 1 Level 1 (0 points)

    Glad it worked for you MSMasel :9)

  • Khamxay-VTE Laos Level 1 Level 1 (0 points)

    My friend puts the passcode entered too many times, then displaying a message ‘iPad is disabled – Connect to iTunes’. but i do remember my passcode. How can i get it back as a normal screen to put the right passcode?

  • Henrylim Level 1 Level 1 (0 points)

    i got "iPad is disabled – Connect to iTunes" on my ipad but when i connected it to the mac, it says

    Screen Shot 2014-04-14 at 14.07.56.png

    i cant respond on the ipad! what should i do?

    PS: im still able to receive facetime from my friends..

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