Apple Event: May 7th at 7 am PT
How do you get rid of the iOS diagnostics tab when multitasking between tabs/apps? Even when only one app is open, the iOS diagnostic screen is there when using the multitasking gesture. When I enter in the ticket number sent to my email, it does not recognize it. I've already tried syncing with iTunes, turning the ipad off and on, hard reset, and resetting to factory settings. It does not show as an app or anything for me to close.
iOS 6.1.3
Back your way out of Settings > General > About > Diagnostics & Usage in the settings area.
Thank you for the suggestion but it also did not work.
Try toggling the send - don't send setting at Settings > General > About > Diagnostics & Usage and leave that opposite setting in place for a few hours.
I have left it on automatically send for 9 hours and switched it to don't send and left it that way over night. The problem still exists.
the solution worked for me the first time i turned auto send off. i no longer get the bad ticket form (ALWAYS tells me the ticket is bad even though it is the ticket number that was just emailed to me !! does it have something to do with i am no longer in the 90 day free ??? a diagnostic should still be free if my device is bad i want to know why !).
iPad 2 iOS 7.0.
thanks,
I have the same problem, I had to send my ipad for repair because the home button was not working, when I received my ipad I did a restore and noticed the dignostics page was still there(the one I sent had the problem since it was diagnosed), dont really know if it was there before the restoration but I have not been able to close it.
Hey I've got it, first off I changed to not send moments before.
Just go to the diagnostic app by swapping apps, on the diagnostic app swippe up to enter to the multitasking switcher and send it to oblivion.
Hope it works for you.
How do you get rid of the iOS diagnostics tab?
