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SuzeKentGB
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Q: Help me get back my Canon MG6350 onto the list of printers

I've had a Canon MG6350 for a few months and it has worked fine. Today, however, my iMac couldn't connect to it to print. I then deleted the printers, thinking I could reinstall them, and redownloaded the canon software. However, although the printer is listed under scanners, I can't find it when I try to add it back. I've tried the IP address, all to no joy.

 

What have I done wrong? How do I get it back?

 

thanks

iMac, OS X Mountain Lion (10.8.4)

Posted on Aug 11, 2013 1:19 PM

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SuzeKentGB

Q: Help me get back my Canon MG6350 onto the list of printers

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  • by SuzeKentGB,

    SuzeKentGB SuzeKentGB Aug 11, 2013 1:35 PM in response to SuzeKentGB
    Level 1 (0 points)
    Aug 11, 2013 1:35 PM in response to SuzeKentGB

    I meant it's not there under Printers when I try to add, but it is shown under the scanner.

    Screen Shot 2013-08-11 at 21.32.54.png

    Screen Shot 2013-08-11 at 21.33.33.png

    The whole printing menu is missing under the Canon menu

    Screen Shot 2013-08-11 at 21.20.46.png

    I've clearly done something, but can't get the printer back!

     

    Even though scanning is showing, the imac can't find the printer.

     

    Any help appreciated.