Skip navigation

Headphone Jack does not work on ma146ll Dock connector works fine

337 Views 1 Reply Latest reply: Aug 11, 2013 3:31 PM by Kenichi Watanabe RSS
John22132 Calculating status...
Currently Being Moderated
Aug 11, 2013 2:34 PM

Anyone else have an issue with this problem? The headphone jack does not work, although the dock connector works fine. Any help is appreciated...Thanks

  • Kenichi Watanabe Level 7 Level 7 (30,005 points)

    It is possible that the headphones jack has become faulty.  Make sure your headphones are working by trying them with another device (or trying a different set with your iPod).


    You should Reset the iPod, if you have not already



    A Reset just restarts the iPod (like rebooting your computer); it is not erased.  Also, in case this is a glitch in the volume setting, from the Settings screen on the iPod, select Reset Settings (usually last item on the screen).


    If that does not help, you can try doing a Restore on the iPod in iTunes.  The Restore button is on the iPod's Summary screen in iTunes.  This will erase the iPod, reinstall its software, and set it to default settings.  If the cause is corrupted software on the iPod, the Restore should fix it.


    If a Restore does not fix this problem, the cause is likely to be related to a hardware fault on the iPod, probably the headphones jack.


More Like This

  • Retrieving data ...

Related Articles

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.