So tell me how exactly does one contact apple if you are based in South Africa?
I logged into the app store and tried to download mountain lion but it just fails to download.
At first it refused to log onto the APP Store until I updated the date on the mac pro (which I discovered by reading forums).
Will mountain Lion solve all the problems? I am able to download it on my laptop but for some reason it doesnt want to download on the mac pro? I click and then it just resets.
Is mountain Lion optimized for my mid 2010 mac pro as a first time install?
1. Customer Service: Contacting Apple for support and service - this includes international calling numbers. You can try the US number or that of a country on the list that is closest.
2. Can you be more explict than "it just failes to download?" Are you purchasing or re-downloading?
3. Since I don't know what problems you are having I cannot tell you if Mountain Lion will solve them. If you have downloaded the Mountain Lion installer on another computer, then you can: a. copy it to the MP; b. connect the two by Firewire cable and install using Target Disk Mode; c. create a bootable installer on a USB flash drive.
4. Mountain Lion is optimized for use on any compatible Mac hardware just as is any prior version of OS X.
Make Your Own Mountain/Lion Installer
1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/
Lion application. After Mountain/Lion downloads DO NOT click on the Install button.
Go to your Applications folder and make a copy of the Mountain/Lion installer. Move
the copy into your Downloads folder. Now you can click on the Install button. You
must do this because the installer deletes itself automatically when it finishes
installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
a. Open Disk Utility in your Utilities folder.
b. After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left
side list. Click on the Partition tab in the DU main window.
c. Under the Volume Scheme heading set the number of partitions from the drop down menu to one.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the
partition scheme to GUID then click on the OK button. Click on the Partition button and wait until
the process has completed.
d. Select the volume you just created (this is the sub-entry under the drive entry) from the left side
list. Click on the Erase tab in the DU main window.
e. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the
button for Zero Data and click on OK to return to the Erase window.
f. Click on the Erase button. The format process can take up to an hour depending upon the flash
drive size.
3. Use Lion DiskMaker 2.0 to put your installer clone onto the USB flash drive.
Note: The term Mountain/Lion used above means Lion or Mountain Lion.