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I have a 5th gen IPod touch, yesterday out of no where the speaker stopped working and the video I recorded only had static, is it just dust in the speaker or a hardware failure? Please help if you can

Can anyone help me?

iPod touch (5th generation), iOS 6.1.3

Posted on Aug 11, 2013 2:44 PM

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Question marked as Best reply

Posted on Aug 11, 2013 2:52 PM

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.

Try the following to rule out a software problem

- Reset the iPod. Nothing will be lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup

- Restore to factory settings/new iPod.

- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.

Apple Retail Store - Genius Bar

1 reply
Question marked as Best reply

Aug 11, 2013 2:52 PM in response to dallasfromny

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.

Try the following to rule out a software problem

- Reset the iPod. Nothing will be lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup

- Restore to factory settings/new iPod.

- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.

Apple Retail Store - Genius Bar

I have a 5th gen IPod touch, yesterday out of no where the speaker stopped working and the video I recorded only had static, is it just dust in the speaker or a hardware failure? Please help if you can

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