I think my granddaughter bought a $3.99 app after I put the password in for a free app. How can I find out what she purchased? Can I get credit for it? I just got an email from my credit card confirming the purchase.

I think my granddaughter bought a $3.99 app after I put the password in for a free app. I just got an email from my credit card confirming the purchase. How can I find out what she purchased? Can I get credit for it?

Posted on Aug 11, 2013 7:50 PM

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1 reply

Aug 11, 2013 7:59 PM in response to denise5227

The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.


Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future?

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I think my granddaughter bought a $3.99 app after I put the password in for a free app. How can I find out what she purchased? Can I get credit for it? I just got an email from my credit card confirming the purchase.

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