Q: how to cancel iCloud space

Why is it so "easy" to cancel a service with APPLE?  I have signed up for a iCloud plan two years ago and now have decided to cancel it simply because I don't want to use it anymore. I went on Apple.com to read the whole support area with so many subjects while none of them would give me a clue on how to cancel the service. Then I tried to find the phone number to call, then the website gave me two options - either leave a phone number so someone can call me back, or call them LATER, WHY? I chose to leave a phone number but the site gave me some time slots that are all super early in the morning like 5 or 6 or 7 in the morning which is totally not convenient for me, as a single mom I am extremely busy in the morning. Then finally I found a general service phone number to call. First, I had been put on hold for 5 minutes until someone answered my phone, then she put me on hold again for another 10 minutes just to connect to another department or so. Then finally I got to talk to the right person, she asked me a bunch of security questions that makes me feel like I might not be able to cancel the service if I ever failed to answer those questions. Thanks god, I passed the test!  Then she put me on hold again for another 5 to 7 minutes, and the other side of the phone started playing very annoying heavy rock and roll music that almost made me hang up!  Normally I don't write reviews or give comments on services but this time APPLE really ****** me off by playing such an old fashioned bad trick to keep a customer which is polar opposite from their products and other services.

The fact that you chose to go through Apple Support channels is one route that people go, if they want to. And just beccause you chose that route is not Apple's fault. And neither is the wait time a problem either. I've been on their chat line (had to wait a few minutes), have called directly and had to wait on hold, and then had to set a time up for them to call back and they've done it. I've done Apple Support all different ways and I've never found a problem with it. If you expect to call them up like you call up a friend and get them to answer your directly ... you're dreaming ... LOL ...

HOWEVER, having said that, all you had to do was do a Google search and you could have come up with the answer in no time flat, and no waiting ... :-) ... and so, very simply, this is NOT Apple's problem as you try to make it out to be!

https://www.google.com/webhp?hl=en#hl=en&q=downgrade+or+cancel+apple+icloud