Is there anyway to change the security questions for your apple Id without using the email address as I've forgotten that as well -.-

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Level 1

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Is there anyway to change the security questions for your apple Id without using the email address as I've forgotten that as well -.-

This is kinda annoying :L I've recently bought a fifth gen iPod to replace my broken fourth and soon as I've gone to buy something it's asked me to provide security questions and since its been over 2 years I've forgotten both my questions/answers but also the email address used for back up is there someone I can contact or even a way round it ?

iPod touch, iOS 6.1.4

Posted on Aug 12, 2013 1:04 AM

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Answer 1

lllaass

Level 10

210,513 points

Aug 12, 2013 5:02 AM in response to J.Adnitt

First try:

Can I change the answers to the security questions for my Apple ID?

Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.

Last contact iTunes by:

https://expresslane.apple.com/Issues.action

Click on "Account Management" and then on "Forgotten Security Questions". That will take you to a page where you can talk to iTunes Support right away, or you can schedule a call to talk to them. They should be able to get you squared away so that you can log on to the old Apple ID.

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