HT1600: Apple TV (1st generation): How to update Apple TV software

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bagpipes1
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Q: I am unable to connect my Apple TV to my Network, albeit I am putting in the correct password! error 3209

My Apple TV has ben working fine but when I attepted t access last night it did not recognise my Network connection, I followed all instructions Network correct one,password correct, but got message cannot connect too network -3902 ? anyone help?

Apple TV (3rd Generation), iOS 6.1.4

Posted on Aug 12, 2013 5:52 AM

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bagpipes1

Q: I am unable to connect my Apple TV to my Network, albeit I am putting in the correct password! error 3209

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Aug 12, 2013 7:15 AM in response to bagpipes1
    Level 10 (104,506 points)
    Apple TV
    Aug 12, 2013 7:15 AM in response to bagpipes1

    Welcome to the Apple Community.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Restart the Apple TV (Settings > General > Restart).
    2. Restart the Apple TV by removing ALL the cables for 30 seconds.
    3. Restart your router.
    4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5. Restore the Apple TV (Settings > General > Reset > Restore)