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Aug 12, 2013 10:24 AM in response to photosyn43by Allan Jones,★HelpfulThe least expensive and most useful diagnostic step is to buy a drive cleaning disk. They are usually US$5-15 at computer shops and home electronics stores. A dirty drive is not uncommon in notebooks with slot-loading drives. Dust and lint can occlude the lenses and make the drive appear dead.
If that does not help, you will need a new drive.