My laptop was stolen, and I'm trying to lock it remotely, but I don't remember my password. How can I retrieve it?

The question says it all. I need to retrieve my password, but it is 6 numbers. My password for my mac and my apple ID would not work and I don't remember setting a password.

MacBook Pro (13-inch Mid 2010)

Posted on Aug 12, 2013 12:33 PM

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2 replies

Aug 12, 2013 12:37 PM in response to kittyjumbalaya

Without the computer you cannot retrieve or reset your admin password. The password for your Apple ID is something you set. You can reset that password, but you will need some computer to do that.


The Best Alternatives for Security Questions and Rescue Mail


1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.

2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


An alternative to using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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My laptop was stolen, and I'm trying to lock it remotely, but I don't remember my password. How can I retrieve it?

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