MacNick2013

Q: Lion crashes my mac book pro

Just recently upgraded to Lion and now it crashes all the time.  Doesnt matter what program i am in.  Any fixes for this or just uninstall it?

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Aug 12, 2013 12:22 PM

Close

Q: Lion crashes my mac book pro

  • All replies
  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Aug 12, 2013 12:59 PM in response to MacNick2013
    Level 9 (74,064 points)
    iTunes
    Aug 12, 2013 12:59 PM in response to MacNick2013

    Lion or Mountain Lion?

     

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application uninstaller. For each disable/delete, you will need to restart if you don't do them all at once.

     

    Safe Mode

     

    Safe Mode - About

     

    General information.

     

    Isolating issues in Mac OS X

     

    Troubleshooting Permission Issues

     

     

    Step by Step to Fix Your Mac

     

     

    Note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t  post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.


     

     

  • by Linc Davis,

    Linc Davis Linc Davis Aug 12, 2013 1:15 PM in response to MacNick2013
    Level 10 (208,037 points)
    Applications
    Aug 12, 2013 1:15 PM in response to MacNick2013

    Any error message?