The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I don't know what to do. I'm starting to panic because my memory isn't backed up, because there was simply too much data. I'm hoping that my iPod is broken, but if so, I'll just buy another one. Please help?
iPod touch (5th generation)
Try:
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
My 5th gen iPod is completely dead, and it's been charging for 2 hours, and it hasn't even turned on. Help?
