5 Replies Latest reply: Aug 12, 2013 7:22 PM by randers4
vinas22 Level 1 Level 1 (0 points)

To Whom It May Concern and Has More Knowledge In The Realm of iCloud;


I receive the message "Error: unable to connect to email account" when I program the smtp settings into my DVR (digital video recorder).The settings that I use are smtp.mail.me.com on port 587 with SSL enabled. I have tried with and without SSL and also tried ports 25, 465 and others. AND my username and password are CORRECT.


The DVR operates with a gmail account but I would prefer the icloud account because apple's email server is lightning quick (which makes all the difference with a DVR system).


I can see the IP address for the smtp when I ping smtp.mail.me.com but the request times out. 


Any ideas?