1 Reply Latest reply: Aug 12, 2013 3:37 PM by Carolyn Samit
Bella1010 Level 1 (0 points)

This morning I downloaded some software through the Mac App store for my Epson printer.  Now the printer will not work and I keep getting an error message.  In part, I believe it says printer filter failed.  How do I fix this and get the printer to work again?


MacBook Pro (Retina, 15-inch, Early 2013), OS X Mountain Lion (10.8)
  • Carolyn Samit Level 10 (103,360 points)

    Open System Preferences > Print & Scan > Print

     

    Select the printer then click -   (minus)

     

    Now restart your Mac, turn the printer off wait ten seconds then turn it back on.

     

    Then go back to System Preferences > Print & Scan > Print and click + to reinstall the printer.