Problem with Software Downloaded from Mac App Store

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Problem with Software Downloaded from Mac App Store

This morning I downloaded some software through the Mac App store for my Epson printer. Now the printer will not work and I keep getting an error message. In part, I believe it says printer filter failed. How do I fix this and get the printer to work again?

MacBook Pro (Retina, 15-inch, Early 2013), OS X Mountain Lion (10.8)

Posted on Aug 12, 2013 3:34 PM

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Answer 1

Aug 12, 2013 3:37 PM in response to Bella1010

Open System Preferences > Print & Scan > Print

Select the printer then click - (minus)

Now restart your Mac, turn the printer off wait ten seconds then turn it back on.

Then go back to System Preferences > Print & Scan > Print and click + to reinstall the printer.

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