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my ipad will not respond to anything when i touch the email Icon a square appears around it and it wont go anywhenre

My ipad does not respond to anything i do it is like stuck, when I click on the mail icon a hylighted square appears

iPad 2, iOS 6.1

Posted on Aug 13, 2013 4:15 AM

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2 replies

Aug 13, 2013 10:05 AM in response to Goweynancy

If you get the same box whichever app that you tap then it sounds like you have VoiceOver (one of the accessibility features) 'on'. Try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.


If that doesn't turn it off then you can either turn it off directly on the iPad (you need to use a tap-to-select and then double-tap to activate/type process and 3 fingered scrolling e.g. to open the Settings tap it so that it gets the box around it, and then double-tap it to open it) to go into Settings > General > Accessibility and turn VoiceOver 'off', or you can do it by connecting to your computer's iTunes : http://support.apple.com/kb/HT4064

my ipad will not respond to anything when i touch the email Icon a square appears around it and it wont go anywhenre

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