Q: My iphone 5 wifi is too slow
Hi everyone I am currently using iphone 5 and my wireless router is airport express 2012 version. I have a computer (mac) and an iphone 5. The internet in my mac is veryfast to load youtube and other pages. I have tried speedtest on my mac and it is 12mb d/ 2 mb up. On my iphone is 2mb d/ 0.89 mb up. Why is this happening? i have tried restring and restting network settings but it is still very slow to load pages and especially youtube it won't stop buffering. pls help!
cheeers!
MacBook Air, Mac OS X (10.7.4)
Posted on Aug 13, 2013 7:22 AM
Community Specialists
Hi, kyawlin.
Sometimes a simple power cycle of the router can correct the issue that you are experiencing. However, the issue could be a little more complex. Wi-Fi routers need adjustments to settings periodically for optimized performance with the constant progression of wireless device technology. Below, I have included two articles. The first article will cover basic Wi-Fi troubleshooting regarding iOS device connection. The second article cover the recommended settings for current Wi-Fi access points.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Also, I see you have an AirPort Express. Make sure to check for updates to the firmware.
About AirPort base station firmware updates
http://support.apple.com/kb/HT1218
Cheers,
Jason H
Posted on Aug 15, 2013 11:13 AM