Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How much will getting the dock connector on my ipod replaced cost?

My iPod went through the wash and still works but the port is damaged so that it can't sync with itunes and it charges very slowoly. When I compare my iPod port to my friends it's easy to tell that some of the posts are broken ot bent so I'm pretty sure thats the problem.

iPod touch

Posted on Aug 13, 2013 8:53 AM

Reply
Question marked as Best reply

Posted on Aug 13, 2013 8:54 AM

Apple at this time does not repair iPods, but will replace the entire iPod for a flat fee; see the Service Pricing section here:


http://www.apple.com/support/ipod/service/faq/


There are independent iPod repair services that may be able to replace the port for less. Do a web search for "ipod repair". It is also possible to purchase parts and find instructions on doing a repair yourself, though it's not particularly easy. Note, though, that if you elect to have the iPod serviced by an unauthorized shop or perform a repair yourself, all further support from Apple will be void.


Regards.

2 replies
Question marked as Best reply

Aug 13, 2013 8:54 AM in response to samsam88

Apple at this time does not repair iPods, but will replace the entire iPod for a flat fee; see the Service Pricing section here:


http://www.apple.com/support/ipod/service/faq/


There are independent iPod repair services that may be able to replace the port for less. Do a web search for "ipod repair". It is also possible to purchase parts and find instructions on doing a repair yourself, though it's not particularly easy. Note, though, that if you elect to have the iPod serviced by an unauthorized shop or perform a repair yourself, all further support from Apple will be void.


Regards.

How much will getting the dock connector on my ipod replaced cost?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.