MacBook Pro doesn't recognize password

My daughter's MacBookPro does not recognize the password when connecting to our home WiFi. Two iphones and 2 MacAirs connect without issues. Hardware is Netgear N150 router and an Apple Airport. Have been using this set up for about 3-4 years and have had no problems till now. No changes have been made to any of the components that I am aware of. The key chain shows that she is using the propper password. Any suggestions. I am really a PC guy but my kids have Macs.

MacBook Pro, Mac OS X (10.6.8)

Posted on Aug 13, 2013 10:45 AM

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2 replies

Aug 13, 2013 11:38 AM in response to sad3980132

Try the basics first:

Change your router channel number. Most times this works & is all you have to do.


Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.


System Preferences>Network

Click the Assist Me button.

In the next window that pops up, click the Diagnostic button & do the necessary.


Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide


http://support.apple.com/kb/HT4628
Wi-Fi: How to troubleshoot Wi-Fi connectivity


http://support.apple.com/kb/HT2712 Using network locations in Mac OS X


Manually provided DNS server addresses are higher priority than DHCP's


http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting


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What to do when you can't connect to the Internet


Also, run the Airport Utility app which is located inside the Utilities folder.


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If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.


If using Apple's Airport, please re-post over in one of the AirPort Forums.
















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Aug 15, 2013 10:09 AM in response to Baby-Boomer-USofA

Not sure if you understood my post or maybe I just don't understand. Four other Apple devices (2 iphones and 2 Mac Airs) do not have issues accessing the WiFi, so I am assuming that it is not the wireless hardware since the other devices are working fine. The keychain that remembers the passwords for the MacPro also shows that the propper password is being used so I tend to think that it is the MacPro and not the wireless hardware. When trying to use the password we get the "invalid password" message or sometimes the "session timed out" message.


Thank You.

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MacBook Pro doesn't recognize password

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