My Mac Pro tower quad core crashed and is showing a NO sign (the circle with a slash through it). How do I safely get it to come back up ? Model A1186

My Mac Pro tower quad core crashed and is showing a NO sign (the circle with a slash through it). How do I safely get it to come back up ? Model A1186

PowerMac, Mac OS X (10.6)

Posted on Aug 13, 2013 10:54 AM

Reply
5 replies

Aug 13, 2013 11:37 AM in response to Penman77

General purpose Mac troubleshooting guide:

Isolating issues in Mac OS X

Creating a temporary user to isolate user-specific problems:

Isolating an issue by using another user account

Identifying resource hogs and other tips:

Using Activity Monitor to read System Memory and determine how much RAM is being used

Starting the computer in "safe mode":

Mac OS X: What is Safe Boot, Safe Mode?

To identify potential hardware problems:

Apple Hardware Test

General Mac maintenance:

Troubleshooting: My computer won't turn on

https://support.apple.com/kb/TS1367


Where are your bootable backups and clones stored?

What do you have to boot from to restore or attempt to recovery files that are not backed up?


It won't be a PowerMac. People tend to think they look alike? or mean the same thing.

http://www.everymac.com/systems/apple/mac_pro/specs/mac-pro-quad-2.66-specs.html


Try zap PRAM and SMC Reset. If you have ATI 5770 which many have upgraded to you won't be able to use older DVD or systems than 10.6.5

Aug 15, 2013 12:41 PM in response to Penman77

sorry to hear that. did you try Data Rescue 3?. I don't work for them or for Apple, but I had good results with that before, and I had the same kinda problem you did. Boot drive wouldn't mount, thought I was going to have to send it in and pay $$$. I did however, have to buy a hard drive to backup to, and make sure at least Leopard was on there


good luck


JB

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Mac Pro tower quad core crashed and is showing a NO sign (the circle with a slash through it). How do I safely get it to come back up ? Model A1186

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.