iTunes U not compatible with iPod touch 4th and 5th generation.

Question

iTunes U not compatible with iPod touch 4th and 5th generation.

I attempted to subscribe to the course, Moons An Introduction. When opening one of the course books, I get an error message stating I need an iPad to read the book. There is nothing about the course being incompatible with iPod touch. Why can't incompatibility information be included in the course description? What a waste of my time. Please don't advise me to open the book on my computer. I don't want to read a book on my computer. That's why I got an iPod. I'm thinking about getting an iPad, but as soon as I purchase one, it will be outdated. Isn't this a ploy by apple to get people to buy iPads? How many iTunes U courses are like this? The most important book of the course is incompatible.

Thanks,

Brenda Woollard

iPod touch (5th generation)

Posted on Aug 13, 2013 12:43 PM

Reply

Answer 1

mende1

Level 10

93,624 points

Aug 13, 2013 12:46 PM in response to Brenda Woollard

Welcome to Apple Support Communities

iTunes U courses are compatible with the iPhone, iPad and iPod touch.

The problem is that some books are developed using iBooks Author, which creates animated books designed for iPad that are not compatible with the iPhone and iPod touch because of their small screen. Also, you can't open the book on a computer

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Answer 2

Aug 13, 2013 12:57 PM in response to mende1

Thank you mendi1. I know why this book is not compatible with iPod touch. The question is why incompatibility issues are not included in the course descriptions. I'm not sure I want to subscribe to courses, then find, later, that the course is not compatible with iPod touch. In my thinking, iTunes U becomes incompatible with any generation of iPod touch. Thanks

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Answer 3

lllaass

Level 10

210,513 points

Aug 13, 2013 1:18 PM in response to Brenda Woollard

If you look at the review/rating for that course one says some parts require an iPad.

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Answer 4

Aug 13, 2013 1:43 PM in response to lllaass

Thank you, lllaass. Of course, an apple user remarks to this fact in their review. Are all courses going to have reviews attached? Why do I have to read reviews on courses to get this information? Who is writing the review? It's not an apple official. How reliable is information in reviews? I've read reviews that have incorrect information. Why not put the fact that a course is incompatible with iPod right in the course description. It would save a lot of time and wasted bandwidth. Why was the book allowed to be downloaded onto an unsupported device?

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Answer 5

lllaass

Level 10

210,513 points

Aug 13, 2013 2:00 PM in response to Brenda Woollard

I would say it was an oversite by either Apple of Open University. I Googled and could not find a way of specifically reporting this to Apple. I would go here:

http://www.apple.com/feedback/ipodtouch.html

and inform Apple. I would select under Feedback type Hardware/software compatibility

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