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My iMac won't communicate with my mouse. It keeps saying "wireless connection undiscoverable". This is the first time I have set up my equipment after having a Data Transfer session yesterday. It's a brand new computer. How can I fix this?

How do I get my iMac to communicate with my mouse. It keeps saying "wireless connection not discoverable". Thanks

iMac

Posted on Aug 13, 2013 1:05 PM

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1 reply

Aug 15, 2013 1:06 PM in response to jeanettefromnc

Hey Jeanette


If you have a USB mouse handy, you can plug it in and use it to navigate to the Bluetooth settings in System Preferences to get the mouse to pair again. There are also troubleshooting steps in the article below for getting the mouse to pair as well.


Troubleshooting wireless mouse and keyboard issues

http://support.apple.com/kb/TS3048


Thanks for using Apple Support Communities.


Regards,

-Norm G.

My iMac won't communicate with my mouse. It keeps saying "wireless connection undiscoverable". This is the first time I have set up my equipment after having a Data Transfer session yesterday. It's a brand new computer. How can I fix this?

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