Only a blank screen when going to Itunes store. Any ideas?

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Only a blank screen when going to Itunes store. Any ideas?

I am getting only a blank screen when going to Itunes store. I can access my account info but no products (music/movies/etc) show up. Blank white pages.

Any ideas?

Posted on Aug 13, 2013 5:01 PM

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Answer 1

norm123

Community Specialist

Aug 16, 2013 6:17 AM in response to dennyweston

Hello dennyweston

The steps to resolve the issue of iTunes blank screen is in the article below.

Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123

Thanks for using Apple Support Communities.

Regards,

-Norm G.

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Answer 2

dennyweston Author

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Aug 16, 2013 6:57 AM in response to norm123

Norm- Thanks but I'm a Mac user. I should have specified. Macbook Pro 10.6.8. Help if you can. Thanks, Denny

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Answer 3

norm123

Community Specialist

Aug 16, 2013 7:17 AM in response to dennyweston

Hey Denny

No worries, here are a few more to try out if for not accessing the iTunes Store, with troubleshooting for Macs.

Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297

Thanks for using Apple Support Communities.

Regards,

-Norm G.

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Answer 4

jensenkm

Level 1

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Aug 16, 2013 7:53 AM in response to dennyweston

I'm having the same problem, been happening for a couple weeks now??

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