I have an Airport Extreme with a USB printer added. Printer is Panasonic_KX_MB1530TK. in print menu Panasonic_KX_MB1530TK fax seems online but printer seems offline how can i solve this problem ?

I have an Airport Extreme with a USB printer added. Printer is Panasonic_KX_MB1530TK. in print menu Panasonic_KX_MB1530TK fax seems online but printer seems offline how can i solve this problem ?

Posted on Aug 14, 2013 4:04 AM

Reply
4 replies

Jun 2, 2017 12:53 PM in response to neanity

So, I have solved this problem next way:

Since your printer had been working with the USB probably you installed drivers.

Firstly, you should find them. The extension of the necessary file is "*.ppd".

Have a look at these folders:

/private/etc/cups/ppd/

or

/Library/Printers/

In my way, the file was called "Panasonic_KX_MB1500.ppd". Copy it to your desktop.

After that go to print&fax settings and click "plus".

User uploaded file

Choose your printer then in last field choose "other":

User uploaded file

After that choose your "*.pdd" driver.


That's all🙂


Aug 16, 2013 9:13 AM in response to neanity

Hey there neanity,


Thank you for using Apple Support Communities!

I found this article named Troubleshooting printer issues in OS X that I think should help resolve the print issue you are having, found here http://support.apple.com/kb/TS3147.


Follow these steps until the issue is addressed:

  1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
  2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
  3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
  4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
  5. Delete the affected printer, then add the printer again.

If the issue persists, try these additional steps:

  1. Reset the printing system, then add the printer again.
  2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
  3. Contact the printer vendor or visit their website for further assistance.


Regards,

Sterling

Feb 9, 2014 11:43 AM in response to neanity

I have the same problem with my Panasonic KX-MB1500!


I have a latest(10.9 compatible) soft. downloaded from the Panasonic site.

However, i can't install printer in Time Capsule anyway! Fortunately, it works fine when connected to my MAC USB port directly.

Maybe, i need to install the drivers manually?Ok, how i can extract *.pkg file from printer driver?

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I have an Airport Extreme with a USB printer added. Printer is Panasonic_KX_MB1530TK. in print menu Panasonic_KX_MB1530TK fax seems online but printer seems offline how can i solve this problem ?

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