i cannot no longer play some song because the apple id that i used to buy it is no longer available. how dont have acces to my hold email account.

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Level 1

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i cannot no longer play some song because the apple id that i used to buy it is no longer available. how dont have acces to my hold email account.

hello,

its been a while since i change my email count. I have song the I bought with the old email. i have the files but i can no longer play them beceuse itunes is asking for the password under that old email. the files are under itunes ID*************** Idont have acces to the old email anymore. my new apple ID is*********************** how can i fix this problem since i have a couple of songs under my old apple ID that i can play?

Posted on Aug 14, 2013 7:47 AM

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Answer 1

King_Penguin

Level 10

334,144 points

Aug 14, 2013 8:25 AM in response to 18angel

It's not a good idea to post your email address on public forums, I've asked the hosts to remove them.

All content is tied to the account that downloaded them, and you can't currently transfer them to a different account. If you don't know the password to that account then you can try getting it reset via this page http://iforgot.apple.com . If you can't get it done that way then you can try getting access to the account by contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page. If you get access to it you can then change the primary email account on it to one that you have access to : http://appleid.apple.com

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