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Why is my macbook DVD player no longer playing commercial DVD's that it used to play perfectly? It reads the disc, but then says not permitted when I hit play. It is much older than 12 months warantee so I hope there is an easy fix?

The macbook reads a disc, and opens up DVD player but then says not permitted when I hit play, or any other button. Sometimes the initial music plays, but the screen remains black and then it all stops. These are shop bought DVD's that have previously worked on here, and work in DVD players, but have suddenly stopped. The computer is much older than the12 months warantee so I hope there is an easy fix? Thankyou!

MacBook (13-inch Late 2009), Mac OS X (10.6.8)

Posted on Aug 14, 2013 7:26 AM

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1 reply

Aug 14, 2013 7:45 AM in response to phoebebutton

Three things you can try:


1. Clean the superdrive with a proprietory CD/DVD lens cleaner that uses tiny brushes.


2. Perform an SMC reset:


Resetting the SMC (System Management Controller) on Intel-based Macs:


http://support.apple.com/kb/ht3964 and


http://support.apple.com/kb/HT1237?viewlocale=en_US


Resetting your Mac's PRAM and NVRAM:


http://support.apple.com/kb/ht1379


If you are using a Wireless Keyboard:


http://support.apple.com/kb/TS3273


3. Try the free DVD player VLC:


http://www.videolan.org/vlc/


which performs better than the built-in DVD Player.

Why is my macbook DVD player no longer playing commercial DVD's that it used to play perfectly? It reads the disc, but then says not permitted when I hit play. It is much older than 12 months warantee so I hope there is an easy fix?

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