Help with iTunes Match

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Level 1

4 points

Help with iTunes Match

I use an iPhone, iMac, iPad, and Apple TV and I purchased iTunes Match whereas, for some reason, although all of my devices have been set to iTunes match, I cannot see music in my recently added folder on my iPhone, and when I access my account information inside my iTunes account, it only shows 1 device is sync with iTunes Match and not my iPhone or iPad and should it show my Apple TV's as well, please assist and thank you.

iPhone 5, iOS 6.1.4

Posted on Aug 14, 2013 7:54 AM

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Answer 1

matt00

Level 5

4,041 points

Aug 16, 2013 11:16 AM in response to takeyouthere

Hey takeyouthere,

Thanks for the question. Lets make sure iTunes Match is enabled on all of your devices. For iOS devices, simply go to Settings > Music and make sure iTunes Match is on. If it is off, you will receive a warning that turning on iTunes Match will replace the library currently on your device.

iTunes Match on iPhone, iPad, or iPod touch

http://support.apple.com/kb/HT5637

If your devices already had iTunes Match enabled, go ahead and disable then re-enable as a troubleshooting step. If you continue to have issues, refer to the following articles:

iTunes: How to add a computer or iOS device to iTunes Match

http://support.apple.com/kb/HT4913

iTunes Store: Troubleshooting iTunes Match

http://support.apple.com/kb/TS4054

Thanks,

Matt M.

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