HT2729: iTunes: Frequently asked questions about viewing and syncing videos
Learn about iTunes: Frequently asked questions about viewing and syncing videos
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Helpful answers
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Aug 16, 2013 11:16 AM in response to takeyouthereby matt00,Hey takeyouthere,
Thanks for the question. Lets make sure iTunes Match is enabled on all of your devices. For iOS devices, simply go to Settings > Music and make sure iTunes Match is on. If it is off, you will receive a warning that turning on iTunes Match will replace the library currently on your device.
iTunes Match on iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5637
If your devices already had iTunes Match enabled, go ahead and disable then re-enable as a troubleshooting step. If you continue to have issues, refer to the following articles:
iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/HT4913
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Thanks,
Matt M.