Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't download a free app from iTunes !!

I have tried to download a free app it now says there been a problem with previous purchase over 3 days ago , what seems the problem ?

iPad (3rd gen) Wi-Fi + Cellular, iOS 6.1.2

Posted on Aug 14, 2013 1:13 PM

Reply
Question marked as Best reply

Posted on Aug 14, 2013 1:28 PM

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know.


If you don't know what it is then you can contact iTunes Support via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

1 reply
Question marked as Best reply

Aug 14, 2013 1:28 PM in response to Abdullah990

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know.


If you don't know what it is then you can contact iTunes Support via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't download a free app from iTunes !!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.