1 Reply Latest reply: Aug 16, 2013 1:18 PM by matt00
Astrozilla Level 1 Level 1 (0 points)

I Downloaded Disintegration by The Cure and many of the songs do not play past 8 seconds.


iPod classic
  • Community Specialists Community Specialists (4,010 points)

    Hey Astrozilla,

     

     

    Thanks for the question, and welcome to Apple Support Communities.

     

    I understand you are having issues with a couple of songs you recently purchased. It may be that these songs did not download fully, or correctly. The best troubleshooting step may be to delete the songs from your library, and re-download using iTunes in the Cloud (if available in your country).

     

    For more information, see the following:

     

    Songs in iTunes may not play back completely

    http://support.apple.com/kb/TS4357

     

    Symptoms

     

    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.

     

    Resolution

     

    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:

     

    1. Delete the purchased song that is exhibiting the problem from your iTunes library.

    2. Click on the Purchased link in the iTunes Store to view your previously purchased music.

    3. Download your previously purchased song from this list.

     

    Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.

     

    Thanks,

     

    Matt M.