BetsyCelia
Level 1 (0 points)

Q: My iPhone 4S overheat when charging or when I'm using it

Trying to find out why my iPhone is overheating. It's getting worse especially if I am on the phone talking or browsing on the web. It gets really hot and I'm growing concerned. Help

iPhone 4S, iOS 6.1.3

Posted on Aug 14, 2013 10:07 PM

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BetsyCelia

Q: My iPhone 4S overheat when charging or when I'm using it

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  • by nbar,

    nbar nbar Aug 14, 2013 10:11 PM in response to BetsyCelia
    Level 5 (6,980 points)
    Aug 14, 2013 10:11 PM in response to BetsyCelia

    It will be hotter when you are both talking on the phone and browsing the web, naturally. This is normal behavior. Your iPhone will display a warning and shut down before it reaches its thermal limit ( see link below). Closing applications in the background will help. Do you use a case? If so, what type?

     

     

    iOS devices: Keeping device within acceptable operating ...

  • by BetsyCelia,

    BetsyCelia BetsyCelia Aug 14, 2013 10:14 PM in response to nbar
    Level 1 (0 points)
    Aug 14, 2013 10:14 PM in response to nbar

    I don't get the error message which I have seen before. But it gets so hot that I can't hold it. This happens either when talking on the phone only or messing with an app or two. This also happens without the case on it.

  • by nbar,

    nbar nbar Aug 14, 2013 10:45 PM in response to BetsyCelia
    Level 5 (6,980 points)
    Aug 14, 2013 10:45 PM in response to BetsyCelia

    Okay, but do you ever close apps running the background? Do you leave wifi and bluetooth on all the time? Do you use push for email accounts? All these in conjunction will make your iphone very hot and shorten the battery life, as the processor is constantly working intensely on your device.

     

    As a test, try to Close all apps and services currently not in use. You can find all running apps by double-tapping the Home button, then holding an app icon to bring up the "X" symbols and shut them down. Turn wifi and bluetooth off. See if your phone cools down.

  • by Husker4231,

    Husker4231 Husker4231 Oct 12, 2013 6:06 AM in response to BetsyCelia
    Level 1 (0 points)
    Oct 12, 2013 6:06 AM in response to BetsyCelia

    I'm having the same problem, but it's only when I am pulling data as you said.  If I put on airplane mode, I can play games, listen to music, and use other functions with a normal battery drain.  As soon as I start pulling data, whether I'm surfing the web or talking on the phone, it heats up and drains the battery.  After talking for nearly 15 minutes, it will go to the "overheated" screen and won't let me use until it's cooled down.  It heats up mostly around the SIM card side of the phone.  I've been reading forums for quite some time and can't find any solutions to this issue.  I've shut down all recommended outside apps, but to no prevail.  (Also, what's the point of having an Iphone if I can't use apps, location services, siri, email, etc..)

     

    If you have any answers, please let me know.