HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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All replies
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Helpful answers
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Aug 14, 2013 9:53 PM in response to jammars123by deggie,Which iPod? Was this device previously jailbroken?
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Aug 14, 2013 10:05 PM in response to deggieby AirRide,I have the same problem than him. My iPod is a 4th generation and was jailbroken before. Help me, please!
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Aug 15, 2013 5:34 AM in response to jammars123by lllaass,Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem