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My iPod will not display ion the iTunes window.

I tried using the troubleshooting help and it still does not work. It only shows connect to iTunes screen and nothing else. Please help?

iPod touch, iOS 6.1.4

Posted on Aug 14, 2013 8:43 PM

Reply
1 reply

Aug 15, 2013 5:44 AM in response to jayykillaa_

Did you do everything here:

iOS: Device not recognized in iTunes for Windows

Including

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

New cable and different USB port?

Runs this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Try on another computer to help determine if computer or iPod problem

My iPod will not display ion the iTunes window.

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