HT203527: Get help using iCloud storage

Learn about Get help using iCloud storage
abbyrigney
Level 1 (0 points)

Q: The error that my icloud account is full and need more storage stays on the screen of my Ipad2. It won't allow me to get more, turn it off or do anything on it. Help!!

The error that my icloud account is full and need more storage stays on the screen of my Ipad2. It won't allow me to get more, turn it off or do anything on it. Help!!

iPad 2, iOS 6.1

Posted on Aug 15, 2013 11:13 AM

Close
abbyrigney

Q: The error that my icloud account is full and need more storage stays on the screen of my Ipad2. It won't allow me to get more, tur ... more

  • All replies
  • Helpful answers

  • by Axeman1020,Helpful

    Axeman1020 Axeman1020 Aug 15, 2013 11:20 AM in response to abbyrigney
    Level 6 (14,979 points)
    iPhone
    Aug 15, 2013 11:20 AM in response to abbyrigney

    Reset: Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears

     

    Then do some house cleaning in iCloud (or purchase more storage)

    Settings > iCloud > Storage & Backup > Manage Storage > Select a device if more that one > Show All Apps and turn off some apps that you don't need or care to be backed up.

     

    Also, connect to iTunes and empty your Camera Roll onto your computer. Photos & videos tend to eat up a lot of space.

  • by pvonk,

    pvonk pvonk Aug 15, 2013 11:45 AM in response to abbyrigney
    Level 6 (13,739 points)
    Aug 15, 2013 11:45 AM in response to abbyrigney

    Also be sure that it's not the **device** itself that is low on storage.