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After system restore, can't access iTunes.

Windows XP laptop. Window says file "itunes library.itl" cannot be read because it was created with a newer version of iTunes. Help!

iPhone 4

Posted on Aug 15, 2013 12:11 PM

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2 replies

Aug 17, 2013 12:59 PM in response to yvonne524

Hello Yvonne,


I recommend completely uninstalling iTunes and all related components, and then downloading the latest version from the Apple website. You can find the steps to do that here:


Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

http://support.apple.com/kb/HT1925


Thank you for using Apple Support Communities.


Best,

Sheila M.

After system restore, can't access iTunes.

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