9 Replies Latest reply: Jan 6, 2014 5:07 PM by sciencesusie
Applehasfailedme Level 1 Level 1

OSX 10.8.4

 

I recently moved and during the move updated airport utility to 6.3.1. Now it tells me that it doesn't work with my 1st gen airport express however Apple's own support document says explicity that it should http://support.apple.com/kb/HT1998. Has anyone else run into problems with airport utility 6.3.1 and 1st gen express?

 

My hope/suspicion is that the airport's firmware needs to be updated before it is compatible? However, if the airport utility doesn't work how can I test this hypothesis?

 

FYI the airport express is connected to the router via ethernet cable, has a solid green light and is selectable from the WI-FI drop-down menu under the section "New Airport Base Station". The trouble begins when I select it from this menu which prompts Airport utility to open and then tells me it's not supported.

 

Much appreciation to anyone who can help!

Reply by mende1 on Aug 15, 2013 12:07 PM Helpful

Non-802.11n AirPort Expresses and Extremes are not compatible with AirPort Utility 6, so that's the reason why you receive that message. It doesn't mean that you can't connect to your AirPort anymore, but you won't be able to set it up.

 

To set up your AirPort, install AirPort Utility 5.6. As the normal installer doesn't work, follow the steps in this site > http://frank.is/mountain-lion-and-the-old-airport-utility/

Reply by Bob Timmons on Aug 15, 2013 12:49 PM Helpful

(1st  Generation), AirPort Express 802.11n (1st Generation), AirPort

Check the Model No on the side of your AirPort Express.  A 1st Gen model is A1264.......which works fine with AirPort Utility 6.x versions.

 

Is this the model number that you see on your AirPort Express?

 

If you see A1084 or A1088, these are much older 802.11"b/g" versions.  Apple started using the "generation" name with 802.11"n" products.

All replies

  • Applehasfailedme Level 1 Level 1

    Also have reset and factory reset just in case this might help

  • mende1 Level 10 Level 10
    expertise.desktops
    Desktops

    Non-802.11n AirPort Expresses and Extremes are not compatible with AirPort Utility 6, so that's the reason why you receive that message. It doesn't mean that you can't connect to your AirPort anymore, but you won't be able to set it up.

     

    To set up your AirPort, install AirPort Utility 5.6. As the normal installer doesn't work, follow the steps in this site > http://frank.is/mountain-lion-and-the-old-airport-utility/

  • Applehasfailedme Level 1 Level 1

    thanks Mende1

     

    I'll give 5.6 a try with your extractor method but was hoping to find a way to use the latest airport utility because Apple explicity lists it as being compatible in their downloads page http://support.apple.com/kb/HT1998

     

    AirPort Utility 6.3 for OS XOS X v10.7.5 or laterAirPort Express 802.11n (2nd Generation), AirPort Extreme 802.11n (1st  Generation), AirPort Express 802.11n (1st Generation), AirPort Time Capsule  802.11n (1st Generation), AirPort Extreme 802.11n (2nd Generation), AirPort Time Capsule 802.11n (2nd Generation), AirPort Extreme 802.11n (3rd Generation), Time Capsule 802.11n (3rd Generation), AirPort Time Capsule 802.11n  (4th Generation), AirPort Extreme 802.11n (4th Generation), AirPort  Extreme 802.11n (5th Generation), AirPort Time Capsule 802.11ac, AirPort Extreme 802.11ac
  • Bob Timmons Level 10 Level 10

    (1st  Generation), AirPort Express 802.11n (1st Generation), AirPort

    Check the Model No on the side of your AirPort Express.  A 1st Gen model is A1264.......which works fine with AirPort Utility 6.x versions.

     

    Is this the model number that you see on your AirPort Express?

     

    If you see A1084 or A1088, these are much older 802.11"b/g" versions.  Apple started using the "generation" name with 802.11"n" products.

  • Applehasfailedme Level 1 Level 1

    Thanks Bob,

     

    I was confused, I have A1084 which thanks you to, I now know is not (1st gen).

     

    Many Many thanks to Mende1 whose helpful instruction page and script got me up and running in no time.

  • aviksaroy Level 1 Level 1

    I did all of these steps, and then tried to open Old AirPort Utility, and it says "You can't use this version of the application 'Old AirPort Utility.app' with this version of OS X."  (I'm on Mavericks / 10.9.)  Sad face!  Does this mean I have to shell out $200 for a new pair of Airport Express devices?  Thanks Apple!

  • Bob Timmons Level 10 Level 10

    You can use another Mac running Leopard or Snow Leopard, or a PC to administer the older AirPors.

     

    If you don't have one of these computers, maybe you could borrow one from a friend for a few minutes.

     

    If this is not possible, then you will need to add new AirPort Express devices to work with Mavericks.

  • indopete Level 1 Level 1

    mende1, that link you posted that ultimately led to corey mahler was brillant.

     

    it allowed me to use airport utility 5.6.1 while running mavericks to update my way old airport expresse's firmware and connect it to my network for use as a wireless extender. the whole process was a cake walk.

     

    thanks a lot and, obviously, thanks corey.

  • sciencesusie Level 1 Level 1

    Please tell me how you did this. I have one extreme model A1354 working well but want to extend with an old A1034. I am using Maverick on my laptop so version 6.3.2. My laptop sees the old airport but won't let me set it up.

     

    I think you may have had a similar problem. Can you please walk me through the solution?

     

    S.