HT204408: Get help signing in to Messages, FaceTime, and Game Center
Learn about Get help signing in to Messages, FaceTime, and Game CenterQ: i would like to know if i purchased some products on the mall star game and i did not receive it tho my credit card was charged wh ... i would like to know if i purchased some products on the mall star game and i did not receive it tho my credit card was charged what shall i do.. more
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Helpful answers
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Aug 17, 2013 2:26 PM in response to cassandra237by jeremy_v,Hi cassandra237,
Thanks for visiting Apple Support Communities.
You may want to report the issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy
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Aug 17, 2013 4:27 PM in response to jeremy_vby Azkrenz,hi jeremy i have similar Question from casandra, but i buy games gems from Itunes Gift Card, my Itunes Gift Card is reduce but my gems did not in my game, i use Itunes Store and report the issue but No. 5. and no. 6.
5.From the Choose Problem dropdown menu, choose the appropriate issue.
6.Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
is none in my Itunes Store, please help my problem
