My iPad is frozen. Does not turn off or charge just black screen with logo. Tried to reset by pressing the two buttons and nothing.

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My iPad is frozen. Does not turn off or charge just black screen with logo. Tried to reset by pressing the two buttons and nothing.

iPad

Posted on Aug 15, 2013 5:41 PM

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Answer 1

Demo

Level 10

166,500 points

Aug 15, 2013 5:49 PM in response to Rodboyz

Then you should try restoring the iOS software next. Read this and pay attention to the last part of the article that describes recovery mode, you may have to restore your iPad that way.

iTunes: Restoring iOS software - Support - Apple

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Answer 2

Diavonex

Level 9

67,217 points

Aug 15, 2013 6:58 PM in response to Rodboyz

Force your iPad into Recovery Mode.

http://support.apple.com/kb/ht1808

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