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I have purchased imatch but my phone keeps indicating I have not subscribed.

I have purchased imatch but my phone keeps indicating I have not.

iPhone 5, iOS 6.1.4

Posted on Aug 15, 2013 6:06 PM

Reply
1 reply

Aug 18, 2013 6:36 AM in response to ccstar

Hi ccstar,


Welcome to the Support Communities!


Is it possible you have not setup iTunes Match on your iPhone yet?

The article you referenced explains how:


iTunes: How to add a computer or iOS device to iTunes Match

http://support.apple.com/kb/HT4913


To add an iOS device to iTunes Match

  1. On your iOS device, go to Settings > Music
  2. Tap the iTunes Match switch to On.


If you are still having issues with this purchase, report it here:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/HT1933?viewlocale=en_US


Cheers,


Judy

I have purchased imatch but my phone keeps indicating I have not subscribed.

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