Scratch on Macbook Pro 13 , on the back cover

Well, scratches have nothing to do with Apple, ... but the consumer.

You dont know, but it literally not only takes a VERY long time to removed scratches from matte aluminum but is a skill that takes a very long time to learn.

The cracks you mention were from people who dropped their macbook, just the nature of accidents on a portable device. There is accident / theft insurance for such things in the future.

Taking the scratches out of polished aluminum is rather easy. out of matte aluminum is very very hard. 😐

Computer technicians are not metal workers.

Consider it a "macbook freckle" as one friend once called a scratch on his macbook

Dont get upset, you've got a wonderful 1st rate laptop that sells far higher used than any other laptop out there years down the road. 😍

All accidents have consequences, such is life.

If youre so inclined, there is an abbrasive paste sold to remove lite scratches from macbook casings, however since the scratch is on the monitor, extreme care would be required that you didnt press down too hard in doing so, and not having done it before I wouldnt recommend it.

105$ for part and labor is very cheap. Good news. 😊

The days of "fixing" things on laptops or computers in general ended a very long time ago.

When they evaluate it, the cost will be for replacing the entire cover of the monitor.

Is it a deep scratch? Are you willing just to live with it as a personality mark?

Removing scratches on matte finish aluminum is very very hard, and I have a lot of experience with same.

You have to buff out the scratch, which leaves a BIG shiny spot, which you then have to dull down to matte to match, then you have to blend it.

So, I should say removing the scratch is easy, ....making it match and dulling it down and blending it is the very hard part. 😊

Apple removes part A, replaces with new part B, and either recycles the part or sends it out for reconditioning by a third party. All computer companies work this way now.

Let Apple evaluate it as you wish, but accidents aren't covered under warranty.

Apple service is #1,.... but there is nobody in the back room that will do buffing and grinding and using polishing compound paste to blend scratches on matte aluminum. 😐

I just got my Macbook Pro 13inch for a week .

It's not a deep scratch. But it is really bother me.

I was soooo soooo disappointed

You have 14 days to return the computer w/no questions asked.