HT1595: Apple TV (1st generation): Troubleshooting wireless connections
Learn about Apple TV (1st generation): Troubleshooting wireless connections
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Helpful answers
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Aug 16, 2013 2:48 AM in response to andrewfromburnabyby MajorMatt,I just went through this last night. (Aug 15, 2013)
What I did to get back up and running. This is not the first time I have lost the network connection with my Apple TV 3
Products effected: Apple TV 3 and Home Sharing (My Apple TV 1 was not effected)
Power down (unplug) the Apple TV and power down your router ( in my case, it is a FIOS router, flipping the on/off works fine).
Power both items back up.
At this point, I usually can reenter my Apple ID and PW. and reconnect Home Sharing. But for some reason I was unable to reconnect last night but was able to get it reconnected in the morning. I was jut to tired to deal with it last night.
A new issue that is was able to fix after a good nights sleep.
I did figure out, (after trying to reenter my ID and PW many times and having it tell me that my ID and PW was wrong), that when using the Apple TV on screen keypad to type in the user ID. DO NOT use the ".com" keypad button. Instead type out each character for .com. ( or what ever ending you use for your ID account.)
Once I typed out my full ID and PW. everything is back to 100%
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Aug 29, 2013 4:10 PM in response to andrewfromburnabyby hannuhannuu,I had a problem with an Apple TV stucking at date and time and also with the Apple ID logging not working. I tried different things what I read from the forums and nothing seemed to work.
What solved the problem was setting a new Apple ID from the Apple's website and after that shutting down my wlan and setting an access point from my iPad and connecting the Apple TV to the access point. After this ATV worked fine. I turned on the wlan and connected my computer and ATV to that and it worked fine again.