Question obout Apple Repair

Hello,

I'm looking for a little insight and comments about Apple's "Genius" reapir service.

Heres the deal, I have a dual 1.8 powermac g5 about a week ago started experiencing kernal panics, through several frustrating days of troubleshooting, I finally caved and brought it into the apple store. Now the genius told me that its probaly not a problem with the RAM or hard drives, and he seemed fairly confident it was either the logic board or the processor. So heres my question;

He said it would cost $600 to replace the logic board, i would pay the money, if I was certain it was the logic board but I'm worried that once I pay for the initial repairs then maybe the processor will go, ramping the repair costs to over $1000. My computer is barely 3 years old and out of warranty, I hadn't even though of replacing it until a few ays ago. So basically, what do you guys think I should do? Can I put my faith into the repair and hope for the best? Or would I be better off just taking the money I would spend for repairs and put it towards a new machine?

Any advice would be greatly appreciated. Thanks

Posted on Jun 16, 2006 9:53 AM

Reply
3 replies

Jun 16, 2006 10:26 AM in response to Alexander Felts

New. Or Apple Store Specials. Maybe a way to hold on for 6 months?

Complete FAQ
Kernel Panics

It depends on what you have ruled out, what you tried.

Did you run Memtest? Apple Hardware Test?

The problem I know of with the 1.8 is that it has limited PCI bandwidth for disk drives, even with SCSI RAID of 15K drives, was only able to get 75MB/sec on writes (doesn't affect read I/O apparently).

So assuming you can rule out it being PSU or cpu or RAM and hard drives, and given that an Apple Ref'd Dual Core G5 2.0 goes for $1650...

G4 MDD 1.25 1.75GB UL3D 15K/10K RAID Mac OS X (10.4.6) SoftRAID 3.5

Jun 16, 2006 11:21 AM in response to Alexander Felts

Maybe get a second opinion.
I brought my G5 to the Apple Store a week ago Tuesday and was told with confidence that my logic board needs replacing. On Saturday I get a call telling me my hard drive is the problem, not the logic board. I explained to the 'genius' that I'd taken out the hard drive and worked without it, only to suffer freezes still.

I never got a call back, and closing in on two weeks without my machine, yesterday they tell me it'll be a few more days to install a hard drive I could have installed in 2 minutes with a broken arm.

Don't let the name fool you, these people are far from geniuses.

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Question obout Apple Repair

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