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Iphone 5 lightning port charging problem - SOLUTION!

Just wanted to share a solution to my charging problem. Very quickly my phone developed a problem where I couldn't get it to charge. The connector didn't feel sloppy, but if I twisted it to the side, I could get it to make a connection. However, if I let go or bumped the phone it would immediatly disconnect. Sometimes it would take a easy dozen tries to get the phone to establish a connection. Often I'd come back only to find that it had lost the connection and stopped charging. Took it to the Verizon store and it worked fine on their cords. Could be the cord, but I have multiple cords stashed in different locations and they all went bad at the same time. That suggests to me that it's the phone and not the cord. I tried to fish for some lint in the port and that definetly seems to be part of the problem. I used a bent paperclip with no ill effects, but I'd be more comfortable with a flat toothpick. Just stay away from the sides of the port as I don't know how fragile the connection wires are. In my case, I was going for the bottom of the port. Reach into the port and try to scrape out any packed in lint from the back of the port. I'm thinking the lint may prevent the plug from fully seating thus creating a poor connection. This helped a fair amount, but the connection still needed improvement. Last night I bought a can of electrical contact cleaner and thought I'd give it a try. I'd admit that I was a bit nervous to spray this into my phone, but I needed to try something. Using the included tube, I sprayed a tiny amount of cleaner into the port. The cleaner will get outside the port, but I don't see any signs of damage to the Belkin case, phone body, screen or disposable screen protector. While the port was still wet, I grabbed a cord and plugged it in several times hoping to agitate the solution and mechanically clean the connection. A mini q-tip would work even better. Instantly I found a signficantly improved connection. Plug it in and boom, good connection. First try every time. No wiggling necessary. I did this last night at home and I just plugged the phone in at work; again got a good connection. Now, I only tried this last night, but it certainly looks like the problem is dirt, grime and maybe a touch of corrosion that's causing the problem. Clean the port out to remove any debris and then apply a quick shot of contact cleaner and you should be good to go!

Posted on Aug 16, 2013 6:52 AM

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231 replies

Mar 18, 2017 7:16 AM in response to TnD1w

I thought I needed a new phone, but I just needed a couple tooth picks! Thanks for a simple, even obvious solution, that I never would have thought of. Now I know what all the caps on the inputs (on my original phone cover) were for! The caps either broke off or, in the case of the charging input, I had to not only take the cap off but also cut around the input (on the phone cover) to get some adapters to fit in. As my wife pointed out, of course I got lint in it because I carry in my pocket. I think she thinks I could should carry it in my purse as she does. My biggest problem was with the off brand cords but they even work fine now.

Jan 6, 2017 9:40 AM in response to TnD1w

I have had 2 iPhone 5 and both developed a problem after 18 months. My iPad is fine and uses the same connector. So this looks like a design issue on the iPhone 5. Will Apple confirm that it has improved the reliability of the connection on all its products otherwise this looks like a deliberate design feature to limit the usable life of it's products. If you buy a premium product you expect premium design and this isn't it!

Jun 9, 2017 9:02 PM in response to Shoeguy

Great idea if you are not concerned with possible damage to your expensive Apple device. Not sure why you contend that they are susceptible to failure. I still charge my iOS devices with a 30-pin cable (and adapter when needed) that I got with my iPad 1 in 2010. I have never had to replace any of my Apple cables.


Also, not sure how this relates to cleaning out a dirty cable connection?


GB

Jun 19, 2017 10:07 AM in response to TnD1w

I also had a problem making a connection unless I used a rubber band to keep the plug at a certain angle.

Just today I sprayed a tiny amount of electrical contact cleaner in the lightening plug port. Waited about 30 seconds then used a coated paperclip and was able to remove a surprising amount of lint from the port.

Now when I plug the charger in, it feels like it makes a complete connection which I now realize, it hadn't for quite a while.

Jul 15, 2017 2:26 PM in response to TnD1w

exactly the same problem. I splurged and got a mess of new cables (color coordinated, braided, or with festive LEDs making it look like red electrons are streaming down the cable to the phone, even if the phone isn't plugged in). They all failed the same way.


I used a dental tool I had lying around the house (doesn't every home have one?), stainless steel, just a pick with a fine point, to pick out a little piece of pants-pocket lint. Then another. then another. Charges fine now.


There's some kind of internal spaces in the phone connector that the lint balls hide in. Just keep following the lint.

Aug 25, 2017 7:03 PM in response to TnD1w

OMG, I was at a place where I was considering upgrading just to get away from the exact same problem listed here. Some charging cords work better than others but wiggling the cord left and right hoping to get a good connection was driving me crazy. A brush pick and some canned 'air' solved my problem in less than 5 minutes. Lint and junk came right out.


Thanks so much for posting this simple fix. Amazing😎😎😎😎😎

Oct 15, 2017 4:38 AM in response to TnD1w

Boy! Am I pleased I saw this post, before I started fitting a new charger port.


i had considered spraying switchcleaner into the connector, but as a retired computer engineer, it went against all my experience. I first tried picking out the invisible fluff with a wooden tooth pick. It soon became visible. I scratched away until none came out, then shot a spray of switch cleaner in the socket and quickly wiped the overspray off, and worked the connector in and out. Right: time to go live. Plugged in the charger and connector - started charging immediately!


To say I was pleased, is an understatement. Such a simple answer to what could be an expensive solution.

Many thanks

Tony

Oct 27, 2017 9:01 AM in response to TnD1w

Having read all the answers to this problem, I decided to turn the phone off - completely, just as insurance.


The fluff is microscopic and well packed so I used a sharp pin (Carefully), to clear out the corners, a tin of compressed air to blow out the debris, a very short blast (Less than a second) of switch cleaner. I used a mini cotton bud, sprayed with switch cleaner, to clean the contacts.


i switched on and connected to a power cable - success, total. Two months later and it still works like new.


Thank you all for your contribution to this reliable solution.

It's been used on another three phones and an iPod, with complete success.


Regards Tony

Nov 30, 2017 4:48 PM in response to Poidar

Scratch that, further amount of cleaning WAS needed. You really have to look in there with a torch and bend a tooth-pick into a bit of a hook - to scrape between the connector pins. Don't stop until it's spotless. Phew! I was going to get desperate and try bending the port next which would have busted it.

Iphone 5 lightning port charging problem - SOLUTION!

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